Returns & Exchanges
At Darts Online, we want you to be completely satisfied with your gear; if your purchase isn't hitting the bullseye, you can return unused items within 30 days for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, ensuring that flights, shafts, and dart sets are complete and showing no signs of use.
Ship to Our Warehouse
Affix the provided return label or ship via your preferred carrier to our central distribution center, keeping your tracking number for reference.
Quality Inspection & Refund
Once our technicians verify the condition of the equipment, we will process your refund or dispatch your replacement items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing